Senior Digital Project Manager

 

POSITION DESCRIPTION

The Senior Digital Project Manager's primary responsibility is to manage and lead all digital projects from scope definition, planning, estimating, design, development, and launch to post-project analysis. The Senior Digital Project Manager will use their comprehensive viewpoint to provide strategic thinking and ideas as it relates to their clients/projects. Projects can include complex website development, CRM campaigns and journeys, paid media initiatives and analytics for FKQ’s robust roster of digital clients.


DUTIES AND RESPONSIBILITIES

  • Acts as the liaison between internal FKQ resources and clients
  • Manages the project team resources through the creation of detailed and accurate project briefs, estimates, functional specifications, schedules, timelines and written status reports throughout the project lifecycle
  • Documents all aspects of project development through the use of project extranets, meeting notes, change request forms, and other documentation
  • Understands and follows the established project development and change management process and contributes to this process
  • Creates and manage project plans and is responsible for seeing through to task execution
  • Ability to create detailed estimates for complex projects including tiered options, phased approaches, etc.
  • Provides weekly status reports, project tracking updates and overall assessments to Director of Project Management
  • Works with the Director of Project Management to manage resources for the project, including utilization of team resources, forecasting and budget management
  • Manages scope, including identifying issues and working with the resources and client on resolution plans
  • Understands interdependencies between technology, operations and business needs and has the ability to communicate effective solutions
  • Acts as an internal quality control check for projects
  • Provides strategic thinking and recommendations based on clients’ needs and wants

This position requires a minimum of 5 years of project management experience, including:

  • Required
    • Excellent organization, communication, and motivational skills with an attention to detail
    • A self-starter attitude; strong interpersonal skills with the ability to work independently and collaboratively and ability to interact with people at all levels within the organization
    • Client-facing experience
    • Knowledge and experience managing large projects, using project plan management software, and expert level management of budget management and financial reporting
    • Agile methodology experience preferred
    • Agency experience preferred
    • Direct experience with digital projects such as complex website development, CRM campaigns and journeys, paid media initiatives and analytics
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